LEGAL & DATA PROTECTION

Privacy & Cookie Policy.

How JET Developments NW Ltd collects, uses and safeguards your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller: JET Developments NW Ltd (Company No. 16269311)
Registered Office: Cotton Court, Church Street, Preston, Lancashire, PR1 3BY
Contact Email: admin@jet-developments.co.uk  |  Telephone: 01772 289075
Last Updated: October 2026

1. Introduction & Who We Are

JET Developments NW Ltd (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy & Cookie Policy explains how we collect, use, store and protect your personal information when you visit our website (https://jet-developments.co.uk), submit a project enquiry, or communicate with us regarding our construction, development, conversion and renovation services.

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, JET Developments NW Ltd (registered in England and Wales under Company Number 16269311, with registered office at Cotton Court, Church Street, Preston, PR1 3BY) is the Data Controller.

2. The Personal Data We Collect

We only collect personal information that is relevant and necessary to respond to your enquiries, provide our construction services, and operate our website securely. Depending on how you interact with us, we may collect:

  • Identity & Contact Data: Your name, telephone number, email address, and project location when you complete our online enquiry form or contact us by phone or email.
  • Project & Enquiry Information: Any details, architectural plans, site addresses, or specifications you share with us about your proposed build, conversion, or renovation project.
  • Direct Messaging Data: If you choose to contact us via WhatsApp, your WhatsApp profile name, phone number, and message history are processed through WhatsApp in order to respond to your query.
  • Technical & Security Data: Your IP address (used temporarily for anti-spam rate-limiting on our enquiry form), browser type and version, time zone setting, operating system, and cookie consent preferences.

3. How & Why We Use Your Personal Data (Lawful Basis)

Under UK data protection law, we must always have a lawful basis for processing your personal data. We process your information for the following purposes:

  • Responding to Enquiries & Quotations (Contract / Legitimate Interests): To review your enquiry, contact you to discuss your project requirements, arrange site visits, and prepare construction estimates or tenders at your request prior to entering into a contract.
  • Delivering Construction Services (Contract): To manage and deliver agreed design, build, conversion, or refurbishment works, coordinate with your design team or local authority building control, and manage project handover.
  • Website Security & Spam Prevention (Legitimate Interests): To protect our website and enquiry system from automated spam or abuse (for example, limiting repeated form submissions from the same IP address within a one-hour window).
  • Legal, Regulatory & Accounting Obligations (Legal Obligation): To comply with UK tax, accounting, health and safety (CDM), and statutory record-keeping obligations.

We do not use your personal details for unsolicited marketing mailing lists, and we never sell or rent your personal data to third parties.

4. Who We Share Your Data With

We treat your personal and project information confidentially. We only share personal data where strictly necessary with:

  • Trusted IT & Website Service Providers: Secure UK/EEA-compliant web hosting, website maintenance, and email delivery providers acting as data processors on our instructions.
  • Project Consultants & Subcontractors (With Your Knowledge): Where we are actively quoting on or delivering your project, we may share relevant site or project details with structural engineers, architects, building control officers, or specialist trades as required to carry out the works.
  • Legal & Regulatory Authorities: Where disclosure is required by law, court order, HM Revenue & Customs, or the Health and Safety Executive (HSE).

5. Data Security & Retention

We have put in place appropriate technical and organisational security measures — including HTTPS encryption, restricted administrative access, and server-level protections — to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected:

  • General Website Enquiries: If an enquiry does not proceed to a contracted project, we typically retain enquiry records for up to 24 months in case you return to discuss your project, after which they are securely deleted.
  • Contracted Construction Projects: Project, contract, and accounting records are retained for at least 6 to 12 years following project completion in line with UK statutory limitation periods and HMRC requirements.

7. Your Data Protection Rights

Under the UK GDPR, you have the following rights regarding your personal data:

  • Right of Access: To request a copy of the personal data we hold about you.
  • Right to Rectification: To request correction of any incomplete or inaccurate data we hold about you.
  • Right to Erasure: To ask us to delete or remove personal data where there is no good reason for us continuing to process it.
  • Right to Restrict or Object to Processing: To ask us to suspend or stop processing your personal data in certain circumstances.
  • Right to Data Portability: To request the transfer of your personal data to you or a third party in a structured format.

To exercise any of these rights, please contact us at admin@jet-developments.co.uk or call 01772 289075. We will respond to all legitimate requests within one month.

You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk | Tel: 0303 123 1113). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.